HOW CAN WE HELP?

Help Center

Effective July 23, 2026

Bookings

Get help with pending requests, confirmed appointments, scheduling changes, or missed sessions.

Payments and refunds

Ask about charges, refunds, promotional codes, payment failures, or billing concerns.

Account and profile

Get help signing in, updating your information, closing your account, or managing privacy settings.

Safety

Report harassment, threats, stalking, unwanted contact, impersonation, or pressure to violate platform rules.

Guide support

Approved support guides can receive private assistance with bookings, payouts, profiles, or safety concerns.

Contact support or report a concern

Email support@fightingsad.com with:

• Your name and account email
• Your booking number, if applicable
• A short description of the problem
• Relevant screenshots, without unnecessary intimate or private information

Urgent danger: Fighting S.A.D. is not an emergency service. Contact the appropriate local emergency service immediately if someone is in immediate danger.